Ik Resort Private Limited – Vanbilas Privacy Policy
Welcome to Ik Resort Private Limited, home of Vanbilas Resort! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, mobile applications, and other services. Your privacy is of the utmost importance to us, and we are committed to safeguarding your information. Please take a moment to carefully review this Privacy Policy.
- Definitions
Throughout this Privacy Policy, the following terms will have the following meanings:
- “Data”: Personal information, including sensitive personal information and special category personal data, as defined under applicable privacy and data protection laws, that we collect, receive, or otherwise process in connection with your use of our services, website, and/or mobile applications.
- “Cookies”: Small files placed on your device when you visit our website or use our mobile applications. Cookies enable us to remember your actions or preferences for a certain period of time.
- “Data Protection Laws”: Any applicable law relating to the processing of Data.
- “Partners”: Trusted third-party companies or entities with whom we have business relationships and contracts to provide services or products to you during your travel with us.
- “Service Providers”: Third-party entities that provide services to Vanbilas Family Tourism and to whom we may disclose your Data for specific purposes under written contracts.
- “Vanbilas Family Tourism”: Vanbilas Family Tourism and its affiliates and subsidiaries.
- “User” or “you”: Any natural person who accesses our services, websites, or mobile applications.
- What Data Do We Collect About You?
Vanbilas Family Tourism collects Data for various purposes as described in this Privacy Policy. The Data we collect includes, but is not limited to, the following categories:
(a) Contact information: First and last name, email address, postal address, country, phone number, and other similar contact details.
(b) Financial information: Payment instrument information, transaction history, spending patterns, and other similar financial data.
(c) Technical information: Website and mobile app usage, Internet Protocol (IP) address, and similar data collected through cookies and similar technologies.
(d) Travel-related information: Loyalty program details, frequent flyer affiliations, and other travel-related preferences.
(e) Reviews and feedback: Your opinions and feedback about our services and travel experiences.
(f) Transaction information: Details of transactions, including transaction dates, amounts, and related data.
(g) Other information (which may include special category personal data): Age, sex, date of birth, marital status, nationality, occupation, ethnicity, religion, and any other personal information provided in response to surveys or questionnaires.
- How Do We Collect Data?
We collect Data in the following ways:
- Information You Provide: When you register with us, book our travel services, participate in surveys, provide feedback, or communicate with us through our website, mobile applications, or other channels.
- Automatic Information Collection: We use cookies, pixels, and similar technologies to collect certain types of information when you interact with our website or mobile applications.
- E-mail Communications: We may receive confirmation when you open emails from us or click on links in our emails, and you can unsubscribe from our marketing emails at any time.
- Information from Third-Party Websites: When you authorize third-party websites to interact with our platforms, we may receive information to identify your account with those websites.
- How Do We Use Your Data?
Vanbilas Family Tourism uses the Data collected for the following purposes:
- Providing our travel services and communicating with you about our offerings.
- Enabling our Partners to offer their products and services and communicate with you about them.
- Processing, disclosing, transmitting, and sharing Data with Partners, Service Providers, and other third parties for business or contractual purposes.
- Customizing and improving your travel experiences, website, and mobile application.
- Generating aggregated data to understand customer behavior and preferences for enhancing our services.
- Facilitating loyalty programs and promotional campaigns based on your profile.
- Communicating with you and responding to your requests, feedback, or disputes.
- Ensuring the security and safety of our website and mobile applications.
- Complying with legal obligations and preventing fraud or illegal activity.
- How Do We Share Your Data?
We may share your Data with the following parties:
- Partners: When you use services, products, or applications provided by our Partners through our platforms.
- Service Providers: Sharing Data with third-party Service Providers who provide services to Vanbilas Family Tourism, subject to written contracts and appropriate security measures.
- Business Transfers: In the event of selling or acquiring subsidiaries or business units, Data may be transferred as part of the transaction.
- Protecting Vanbilas Family Tourism: Disclosing Data to comply with legal obligations, protect intellectual property rights, prevent harm or financial loss, or investigate fraudulent or illegal activities.
- Third Parties: Sharing Data where required by law or for the security of our website and mobile applications.
- Keeping Your Data Secure
We implement technical and organizational measures to safeguard your Data and store it on secure servers. We take appropriate steps to protect against unauthorized access, disclosure, alteration, or destruction of your Data.
- Retention of Data
We retain Data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business interests.
- Your Rights and Choices
You have the right to access, modify, or delete your Data. You may request rectifications, erasure, or restrictions on processing of your Data. You can withdraw your consent to processing your Data for certain purposes. You can object to certain processing activities. If you wish to exercise your rights or have questions about your Data, please contact us using the details provided below.
- Cookies, Pixels, and Similar Technologies
We use cookies and similar technologies to improve our services and analyze traffic on our website and mobile applications. By using our platforms, you consent to our use of cookies and similar technologies as described in this Privacy Policy. You can adjust your browser settings to manage cookies preferences.
10. How to Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this site, please use the “Contact Us” link on the Vanbilas website.
- Changes to This Privacy Policy
If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, especially before you provide any personally identifiable information.
Thank you for choosing Ik Resort Private Limited – Vanbilas. We are dedicated to providing you with exceptional resort experiences while respecting your privacy.